This Privacy Policy explains how LiuGong collects and processes personal data when you use liugongheavy.com or submit equipment inquiries.
We may collect name, work email, phone, company, country or site location, equipment interest, fleet size and message content you provide through inquiry forms. Technical logs may include IP address, browser type and pages visited for security and performance.
Data is used to respond to specification requests, arrange dealer introductions, deliver parts or telematics support, improve website performance and meet legal obligations. We do not sell personal data.
We may share inquiry details with authorized distributors, logistics partners or field-service contractors solely to fulfill your request. Processors are bound by confidentiality and data-protection terms.
Inquiry records are retained for as long as needed to complete the commercial cycle and meet accounting or regulatory requirements, then deleted or anonymized.
Depending on your jurisdiction, you may request access, correction or deletion of personal data. Contact [email protected] with the subject line “Privacy Request”.
We may update this policy as products, telematics services or regulations change. The current version will always be published on this page.